By L. Blake Rivas, MHA – SKMC Class of 2024
Most physicians spend between seven to fifteen years in training before they begin practicing in their chosen specialty.1 Despite such rigorous training, more than 10% of patients will suffer some degree of harm while receiving medical care.2 Studies suggest that at least half of these incidents are ultimately due to preventable medical errors.2 While these adverse events are usually manageable, about 12% ultimately result in permanent disability or even death.2 In 2021 alone, more than 251,000 people in the United States died due to preventable medical errors3, which one of the highest rates in the world4 and five times more deaths than all car accidents combined in the United States in 20215. These incidents are not only tragic, but also increase healthcare spending by tens of billions of dollars6 and contribute significantly to burnout among healthcare workers12.
Our best tool to decrease the rate at which these medical errors occur is with healthcare quality & safety (HQS) evidence-based practices. According to the World Health Organization (WHO), HQS aims to “prevent and reduce risks, errors and harm that occur to patients during provision of health care,” by “learning from errors and adverse events” as they occur.7 One of the earliest examples of HQS in action was Florence Nightingale’s review of patient records in 1854 to identify potential sources of infection in the hospital where she worked.8 Nightingale’s efforts lead to improved hospital ventilation and cleanliness and made their mortality rate plummet from 42.7% to 2.2%.8 HQS has been a fundamental element of any functioning healthcare system ever since, having significant positive impacts on patient outcomes for more than 100 years.
While early on most HQS innovations focused on covering basic needs, more recently HQS has begun to borrow ideas from other highly complex, but reliable industries, like the construction industry. One of the most famous examples of this is the use of checklists to ensure crucial process steps are not forgotten or overlooked. In 2018, one hospital introduced a checklist of proper central line insertion techniques and sanitary practices and found that patients who were managed with this checklist had a 36% reduction in central line associated bloodstream infections compared to a control group.9
Despite the startling frequency of patient injury and the demonstrated success of HQS practices, in 2012 fewer than 50% of undergraduate medical education programs reported having any kind of patient safety curriculum.10 Worse still, only 20% of all programs reported being satisfied with their students’ level of competency in healthcare quality and safety practices (HQS).9 These programs cited several reasons for their lack of HQS programming: a lack of faculty time (78%), a lack of faculty training (65%), and no mandate for HQS programming from the program’s dean’s office (38%).10 More recently, the number of HQS graduate programs has begun to grow significantly. Across all health professions, the number of HQS graduate programs doubled from 2017 to 2021 due to a growing demand for formal training.11 Still the number of programs remains relatively small: only 25 programs exist in the United Sates, which is not nearly enough programs to be able to offer formal training to every training physician.
Even though there is a disappointing number of formal training programs, many medical students and resident physicians opt to pursue training in HQS independently because they recognize the immense value it brings to patient care. One of the most accessible options for most is research. Many academic institutions have at least a handful of faculty members who conduct HQS research or likely would be interested in these projects if students and/or residents demonstrated interest and agreed to lead them. A more expensive and time-consuming alternative would be pursuing a formal Master of Science degree in HQS. While there are few M.S. programs, many of them offer an online option, which increases accessibility, especially for those training in rural locations. Some programs offer graduate certificates programs for their students and residents. These programs are similar to the M.S. in terms of structure, but mostly stick to the basics and do not offer the same level of depth and credibility that comes with a formal graduate degree. Finally, students may choose to seek out free training online through the Institute for Healthcare Improvement. All these options allow trainees to develop a critical skill set that will help to keep patients safe for generations to come.
Any one of these independent learning options offer valuable experiences for students to improve their clinical skills and enhance their careers. Pursing these opportunities allow students to better identify and correct the numerous systemic processes that facilitate medical errors that directly harm patients. What’s more, students who reduce their number of medical errors will also reduce their risk of burnout. While HQS programs are largely still in their infancy and not yet well studied, I anticipate that soon studies will increasingly show the dramatic and wide-ranging benefits of physician trainees receiving a formal HQS education. Moving forward, it’s my hope that undergraduate medical colleges and universities will create formal HQS curricula to increase students’ access to this powerful and much needed programming.
References:
[1] https://www.aamc.org/system/files/2020-11/aamc-road-to-becoming-doctor-2020.pdf
[2] https://www.nbcnews.com/health/health-news/medical-mistakes-harm-more-1-10-patients-many-are-preventable-n1030996
[3] Anderson JG, Abrahamson K. Your Health Care May Kill You: Medical Errors. Stud Health Technol Inform. 2017;234:13-17. PMID: 28186008.
[4] https://www.healthsystemtracker.org/indicator/quality/rate-medical-errors/
[5] Newly Released Estimates Show Traffic Fatalities Reached a 16-Year High in 2021. National Highway Traffic Safety Administration. Washington, D.C. https://www.nhtsa.gov/press-releases/early-estimate-2021-traffic-fatalities
[6] Institute of Medicine (US) Committee on Quality of Health Care in America; Kohn LT, Corrigan JM, Donaldson MS, editors. To Err is Human: Building a Safer Health System. Washington (DC): National Academies Press (US); 2000. 2, Errors in Health Care: A Leading Cause of Death and Injury. Available from: https://www.ncbi.nlm.nih.gov/books/NBK225187/
[7] https://www.who.int/news-room/fact-sheets/detail/patient-safety
[8] Brenda Helen Sheingold, Joyce A. Hahn. The history of healthcare quality: The first 100 years 1860–1960, International Journal of Africa Nursing Sciences, Volume 1, 2014, Pages 18-22, ISSN 2214-1391, https://doi.org/10.1016/j.ijans.2014.05.002.
[9] Wichmann, D., Belmar Campos, C.E., Ehrhardt, S. et al. Efficacy of introducing a checklist to reduce central venous line associated bloodstream infections in the ICU caring for adult patients. BMC Infect Dis 18, 267 (2018). https://doi.org/10.1186/s12879-018-3178-6
[10] Jain CC, Aiyer MK, Murphy E, Alper EA, Durning S, Aldag J, Torre D. A National Assessment on Patient Safety Curricula in Undergraduate Medical Education: Results From the 2012 Clerkship Directors in Internal Medicine Survey. J Patient Saf. 2020 Mar;16(1):14-18. doi: 10.1097/PTS.0000000000000229. PMID: 26558648.
[11] Oglesby, Willie H. PhD, MBA, MSPH, FACHE1; Hall, Allyson G. PhD2,3; Valenta, Annette L. DrPH, FACMI4; Harwood, Kenneth J. PT, PhD, FAPTA5; McCaughey, Deidre PhD, MBA6; Feldman, Sue RN, MEd, PhD7,8,9; Stanowski, Anthony C. DHA, FACHE10; Chrapah, Sandra MHA11; Chenot, Teri Ed.D., MS, M.Ed., MSN, RN, CCE(ACBE), FNAP, FAAN12; Brichto, Eric Esq.10; Nash, David B. MD, MBA1 Accrediting Graduate Programs in Healthcare Quality and Safety, American Journal of Medical Quality: November/December 2021 - Volume 36 - Issue 6 - p 441-448. doi: 10.1097/JMQ.0000000000000021
[12] Martin A. Koyle. Musing on leadership, quality and safety, and burnout: what goes up must come down. Journal of Pediatric Urology. 2020; 16(5): 530-534, ISSN 1477-5131, https://doi.org/10.1016/j.jpurol.2020.01.017.